Privacy Policy

Last updated: February 12, 2026 **1. Introduction** Signature Landscaping Oshawa ("Company", "We", "Us", "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://landscapedesignoshawa.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. **2. Interpretation and Definitions** For the purposes of this Privacy Policy: * **You/User** means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. * **Company** (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Signature Landscaping Oshawa, 1968 Queensbury Drive, Oshawa, ON L1K 0S1. * **Website and Service** refers to https://landscapedesignoshawa.com and the landscaping services offered by the Company. * **Personal Data** is any information that relates to an identified or identifiable individual. * **Cookies** are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. * **Device** means any device that can access the Service such as a computer, a cellphone or a digital tablet. * **Usage Data** refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). * **Service Provider** means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. **3. Data Collection** We collect information about you in a variety of ways. The information we may collect on the Site includes: * **Personal Data:** Personally identifiable information, such as your name, shipping address, email address, and telephone number, and project details that you voluntarily give to us when you request a quote, contact us, or choose to participate in various activities related to the Service. * **Usage Data:** Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. * **Tracking Technologies and Cookies:** We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Service and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. **4. Use of Data** Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: * Provide, operate, and maintain our Service. * Contact you regarding your account or service request. * Respond to your inquiries, and provide customer support. * Process your requests for services, quotes, or information. * Send you marketing and promotional communications, from which you may opt-out at any time. * Monitor and analyze usage and trends to improve your experience with the Service. * Fulfill any other purpose for which you provide it and with your consent. **5. Data Sharing** We may share information we have collected about you in certain situations. Your information may be disclosed as follows: * **With Service Providers:** We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. * **By Law or to Protect Rights:** If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. * **Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. * **With Your Consent:** We may disclose your personal information for any other purpose with your consent. **6. Data Retention** We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. **7. Data Transfer** Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of your province or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. **8. Security** We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. **9. Third-Party Links** The Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. **10. Children's Privacy** Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. **11. Your Rights under PIPEDA** Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information. These include: * **Right to Access:** You have the right to request access to the personal information we hold about you. * **Right to Rectification:** You have the right to request the correction of any inaccurate or incomplete personal information. * **Right to Erasure:** You may request that we delete your personal information, subject to certain legal exceptions. * **Right to Object:** You have the right to object to the processing of your personal information for certain purposes. * **Right to Data Portability:** You have the right to request a copy of your data in a structured, commonly used, and machine-readable format. * **Right to Withdraw Consent:** Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. To exercise any of these rights, please contact us using the contact information provided below. **12. Policy Changes** We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. **13. Contact Information** If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights, please contact us at: Signature Landscaping Oshawa 1968 Queensbury Drive Oshawa, ON L1K 0S1 Canada Email: signaturelandscapingoshawa@gmail.com Phone: 289-512-0430